Toseo Lighting Co., Ltd.
The lamp of life is ignited by passion, and the boat of life is moved forward by hard work. Survive by quality, develop by reputation, and seek benefit by management.
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| Notices: |
| 1. Open the packaging, check the products carefully, and take them gently. |
| 2. The wire must be VDE approved to reduce the risk of fire hazard. |
| 3. I3-core cable is required. The brown wire is used to connect the live wire, the blue one to the neutral wire, yellow-green one to the ground wire. DO pay attention to the wiring. |
| 4. Wire copper is not allowed to be exposed outside of the power terminal holes to avoid a short circuit or get electrocuted. |
| 5. Before Installing or removing the lighting, please disconnect the light's power to avoid the risk of electric shock. |
| Applications: |
| hotel, meeting room, offices , hospital , schools , factories , commercial lighting , shopping malls, supermarkets, kitchen, and so on. |
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FAQ
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: 5-7 days for Sample preparing ,45-60 working days for mass production.
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: Ship by DHL, UPS, FedEx or TNT. It takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 3 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.