Toseo Lighting Co., Ltd.
The lamp of life is ignited by passion, and the boat of life is moved forward by hard work. Survive by quality, develop by reputation, and seek benefit by management.
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| Notices: |
| 1. Open the packaging, check the products carefully, and take them gently. |
| 2. The wire must be passed VDE certification of three core cable, To reduce the risk of fire hazard. |
| 3. It must be a double-core cable to connect the floodlight, the brown cable is connected to the live line, the blue line is the neutral line, the yellow and green line is the ground line, we must pay attention to the wiring, can not be confused. |
| 4. Wire copper is not exposed outside of the power terminal holes, To avoid a short circuit or get electrocuted. |
| 5. Installation and removal products, please disconnect the light's power to avoid the risk of electric shock. |
FAQ
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: 5-7 days for Sample preparing ,45-60 working days for mass production.
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: Ship by DHL, UPS, FedEx or TNT. It takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 3 years warranty to our products.
Q8: How to deal with the faulty?
A: First of all, our products are produced under strict quality control, and the defect rate will be less than 0.2%. Secondly, during the warranty period, we will send a small number of new orders to replace the new lights. For defective batches, we will fix them and resend them to you, or we can discuss including recall solutions based on the actual situation.